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Winchester Systems Announces Automated
"Call Home" Support Service

Burlington, MA. July 22, 2003. Winchester Systems Inc., an innovative storage solutions company, has introduced a new "call home" alert service that detects failures of their FlashDisk RAID disk arrays, called "FlashAlert™". FlashAlert is a proactive remote monitoring and failure alert service that will detect a potential problem with an array and immediately and automatically notify the call center staffed 24 hours per day for immediate corrective action.

Used in conjunction with the company's FlashConsole storage management appliance, FlashAlert is part of a high availability storage solution that protects a corporate enterprise from loss of productivity due to a component failure. E-mail messages are sent through a standard e-mail server to a designated e-mail address. The problem is quickly diagnosed and a corrective action plan is put in motion automatically, saving system administrators valuable time for other production tasks.

About Winchester Systems
Winchester Systems provides SAN and NAS capable enterprise storage solutions including high performance SCSI and fibre channel RAID disk arrays, solid-state disks, tape backup devices and other high performance commercial and military grade storage for mid-range servers including UNIX and NT. Winchester Systems provides products that support today's most demanding industrial, government and commercial applications. For more information, contact Winchester Systems Inc., 149 Middlesex Turnpike, Burlington, MA 01803. Phone: 800-325-3700 or 781-265-0200, fax: 781-265-0201. E-mail : info@winsys.com, web site: www.winsys.com.

Winchester Systems, FlashDisk, FlashConsole and OpenRAID are trademarks or registered trademarks of Winchester Systems Inc. All other brands or products are trademarks or registered trademarks of their respective holders.

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