Contact Customer ServiceThere are several ways to contact customer service: 24x7 HotlineYou can call our 24x7 hotline which is staffed by technical experts at all times. You can get help diagnosing your system at any time. If you have spare parts on-site, you can immediately hot-swap failed components in redundant systems. The telephone number is: 866-WSI-HELP You can e-mail your problem with a description or attach an error log to our e-mail address and a service engineer will get back to you promptly during normal business hours. The e-mail address is: Support SiteYou can log a problem directly into our tracking system by clicking on the link below. When you hit submit, a job ticket is automatically created, a service engineer is assigned to your issue and will contact you promptly. The job ticket is not closed until you are satisfied. The support site is: |
